Your Privacy Matters

Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data.

Last updated: September 16, 2025

Our Privacy Principles

Transparency

We clearly explain how we use your data

Control

You have control over your personal information

Security

We protect your data with industry-leading security

Minimal Data

We only collect data necessary for our services

Information We Collect

  • Personal identification information (Name, email address, phone number)
  • Travel preferences and booking history
  • Payment information (processed securely through third-party providers)
  • Passport details and emergency contact information
  • Communication records and customer service interactions
  • Website usage data and cookies

How We Use Your Information

  • Process and manage your travel bookings
  • Provide customer support and respond to inquiries
  • Send booking confirmations and travel updates
  • Improve our services and user experience
  • Comply with legal and regulatory requirements
  • Send promotional offers (with your consent)

Information Sharing

  • Travel service providers (hotels, airlines, local operators)
  • Payment processors for secure transactions
  • Legal authorities when required by law
  • Third-party analytics services (anonymized data)
  • We never sell your personal information to third parties
  • All sharing is done with appropriate safeguards

Data Security

  • Industry-standard encryption for data transmission
  • Secure servers with regular security audits
  • Limited access to personal information
  • Regular security training for our staff
  • Secure backup and disaster recovery procedures
  • Compliance with international data protection standards

Your Rights

Access your personal data
Correct inaccurate information
Delete your personal data
Restrict data processing
Data portability
Withdraw consent anytime

Questions About Privacy?

If you have any questions about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us.

privacy@jaurneotouragra.com
8755404563